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Shipping and Payment Options
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard and Amex. We also accept PayPal, Apple pay, Google pay, Shop pay, Union pay, Diners Club and Klarna.
Ordering online is 100% safe and secure. Our website is protected by Secure Sockets Layer (SSL) encryption technology. SSL encrypts sensitive details such as login credentials, social security numbers, and bank information so that unauthorized users cannot interpret and use the data, even if hacked or intercepted.
If you would rather deal directly with a human, please call us on
+44 (0) 2896 918 002 and a member of the team will be happy to assist you.
Is it safe to buy online?
Ordering online is 100% secure. Our website is protected by Secure Sockets Layer (SSL) encryption technology. SSL encrypts sensitive details such as login credentials, social security numbers, and bank information so that unauthorized users cannot interpret and use the data, even if hacked or intercepted.
We've successfully delivered watches to hundreds of happy customers, in 30+ countries around the world. You're in safe hands.
Shipping is made via DHL and requires signiture on receipt and is fully insured.
If you would rather deal directly with a human, please call us on
+44 (0) 2896 918 002 and a member of the team will be happy to assist you.
Do you offer Finance?
In the UK, we offer ‘pay in 3’ through our partners Klarna. Simply go through the standard checkout process, input delivery details and then right at the end where you would normally enter payment details, choose KLARNA (the pink button).
We are not currently offering any finance options in international markets.
Which countries do you ship to?
We offer free shipping worldwide.
Orders are dispatched direct from our HQ in Northern Ireland and delivery is made by DHL, signed on receipt.
Can I track my order?
Absolutely, once your order has been dispatched you will be emailed a tracking number and delivery time information. If you need to change delivery date this can be coordinated directly with our courier DHL.
All orders are fulfilled within 1 business day of the order date. Purchases made after 13:00 GMT will not be shipped until the next business day.
How long does shipping take?
All orders are fulfilled within 1 business day of the order date. Purchases made after 13:00 GMT will not be shipped until the next business day.
Typical delivery times via DHL:
- UK and Ireland - 1 day
- USA - 3-5 days
- EU - 3-5 Days
- Rest of World - 5-7 Days.
Occasionally a parcel can be slightly delayed by customs, as disappointing as this can be, it is outside of Nomadic’s control and we thank you for your patience.
If you have any concerns about custom delays, email info@nomadicwatches.com and we will make enquires on your behalf.
Will there be customs charges or taxes to pay?
UK, Ireland and EU - No there will not be any additional taxes or charges to pay.
USA - yes there will be local import duties and taxes which will need to be paid before delivery. This may vary depending on your state. Our carrier DHL will advise you of any payments required before delivery.
EU – No there will not be any additional taxes or charges to pay. Orders are shipped from Northern Ireland, which remains part of the EU single market after Brexit.
Rest of the World - yes there will likely be local import duties and taxes which will need to be paid before delivery. Our carrier DHL will advise you of any payments required before delivery.
Can I return the watch if I don't like it?
Yes, absolutely.
We are confident you will enjoy your stunning Nomadic watch as much as we do. If for any reason, however you change your mind and would like to make a return, we are happy to issue a full refund within 30 days. We even pay for the return shipping.
All goods must be in a new, un-worn, resalable condition with original packaging. Our full returns policy can be found here.
Showroom
Is there a showroom in Belfast?
Yes. Our boutique retail experience and HQ is located in Belfast City Centre, in the historic Scottish Provident Building (beside City Hall).
To ensure one of our watch experts are available to assist you, please book an appointment here.
Where is my nearest retail store?
Our only retail experience is located at our boutique HQ in Belfast.
To visit us, please book your appointment here.
Worldwide, Nomadic operates purely online and we don’t have any third-party retailers.
Ordering online is 100% safe and secure and delivery is made by DHL signed on receipt.
You can try the watch on in the comfort of your own home, with 30 days to return the watch for a full refund.
We even pay for the return shipping.
Can I return the watch if I don’t like it?
Yes, absolutely.
We are confident you will enjoy your stunning Nomadic watch as much as we do. If for any reason, however you change your mind and would like to make a return, we are happy to issue a full refund within 30 days. We even pay for the return shipping.
All goods must be in a new, un-worn, resalable condition with original packaging. Our full returns policy can be found here.
Which colour should I choose?
With so many stunning options to choose from, this can be difficult. A deeply personal item that will be on your wrist on a daily basis, we always advise, go for the watch that puts the biggest smile on your face!
If for any reason you change your mind on the colour once the watch arrives, you can swap it for a different watch with an easy and completely free return within 30 days of purchase.
Still can’t decide? Speak to a member of our team for a personal recommendation and request additional videos or photographs of a particular model by emailing info@nomadicwatches.com subject line “Watch advice please”
Sizes and Fitting
Do you have any ladies specific watches?
Our Maraí 401 dive watch range is for people of all genders. It’s 40mm sizing is perfect proportions for a dive watch to optimise legibility underwater whilst day to day, wearing like a “medium” for those with a larger wrist size, or feeling like a size “large” for those with a smaller wrist.
Our future product range will include a wider range of both smaller and larger time pieces.
Will it fit my wrist size?
Nomadic watches fit most mens and ladies wrist sizes. As standard, bracelets fit wrists from 5 to 8.5" inches (14-22 cm). For larger wrist sizes you can request additional links by emailing info@nomadicwatches.com or contact us via the live chat function.
Are the bracelet / straps easy to change?
Changing between the bracelet and any other strap is quite straightforward and all tools needed are provided. If you haven’t changed a watch strap before, it can be a little bit fiddly, so take your time. Our team, or any local jeweller will be able to help with this if you get stuck. This video from watch expert Adrian Barker is an excellent guide - Changing Watch Straps
The steel bracelet can be easily adjusted by adding or removing links. Links are screwed in with a bolt which can be easily removed with the tools provided. Follow along with our video guides here our team or any local jeweller will be able to help with this if you get stuck.
If you measure your wrist size and let us know, we can size it in advance for you before shipping. This does not impact your warranty or guarantee however this would void the 30-day returns policy due to the watch being customised for your size.
How do you adjust the bracelet size?
Watch our video guides here.
We provide the necessary tools to adjust the bracelet at home. Our bracelets utilise screw in links which can be easily removed using the small screw driver provided. The use of Loctite thread lock fluid (provided) is highly recommended to ensure screws remain secure over long term use.
The screws are small and can be fiddly so taking the watch to a local jeweller for sizing can be helpful. This can usually be done within a few minutes for a very small fee.
Can you size the bracelet for me in advance?
If you measure your wrist size and let us know, we can size it free of charge in advance for you before shipping. This does not impact your warranty or guarantee however this would void your 30 day free returns policy due to the watch being customised for your size.
Simply email us with your wrist size and order confirmation number to info@nomadicwatches.com Sizing will delay shipping 1 business day.
Does the bracelet still have rivets on the side?
No, all of our watches have been moved to a new style of bracelet with flush screw in links.
Some of our original first edition watches had rivets on the bracelets. Less than 100 pieces of these were ever produced.
Do you offer engraving?
Yes we certainly do. If you email info@nomadicwatches.com we can discuss and advise available options and pricing.
Please note that engraving will delay dispatch date by 2-3 days. Any engraved or customised watches are considered final sales and are not eligible for the 30 day free return option. It does not impact your guarantee or warranty.
Specifications
What is an automatic watch?
Automatic movements use energy from the motion of your wrist. Every time the watch moves, a weighted rotor attached to the back of the movement spins, automatically winding the mainspring which drives the internal gears. Since the mainspring exerts a variance in driving force depending on how tightly wound it is, the accuracy of an automatic watch fluctuates depending on usage. The Maraí 401 is powered by the Sellita SW200-1 movement which is accurate to +/- 11 seconds per day. Automatic movements do not use batteries so you will never need to replace a battery.
What movement/mechanism do you use?
Our Maraí 401 dive watch is powered by the Sellita SW200-1. This is a fully automatic self winding mechanism made in Switzerland. We use the standard grade which is accurate to +/-11sec per day.
About Nomadic
What is Nomadic?
Nomadic is a watch company from Belfast that specialises in attainable, modern tool watches with attention to detail and rugged durability. Inspired by Belfast’s shipbuilding history, bold endeavours, and a longing for adventure, Nomadic sits at the confluence of heritage and modern purpose-led lifestyles. The company is named after the SS Nomadic, the last remaining White Star Line ship in the world, and the nomadic pursuit of new horizons.
Why do Nomadic watches have a yellow seconds hand?
All Nomadic watches have a yellow seconds hand which has been an integral part of the design of Nomadic timepieces from the beginning. This is a nod to Belfast and the two great icons of the skyline, Samson and Goliath, the twin shipbuilding gantry cranes of Harland and Wolff.
Where are your watches made?
We have just invested in a state-of-the-art watch assembly and testing facility in Belfast, which is due to be fully operational by Q3 2023.
The modern watch industry is complex, with many interwoven connections and suppliers. Nomadic uses Swiss-made movements, supplied by Sellita.
We have blended the best of Swiss movement technology with the design inspiration and spirit of Belfast’s iconic past.
Our long-term ambition is to make all of our watches and components, except the Swiss movement, here in Belfast. At the moment, our cases and other components are produced by a trusted supplier in Asia that operates from a world-class clean room facility, which far exceeds the process capabilities of anything available locally. This supplier also provides watches and components for many well-known European watch brands.
What Guarantee do you offer?
Every Nomadic watch is subjected to a rigorous set of tests to ensure its precision and reliability. Our rock solid confidence in the quality of our craftsmanship and attention to detail, allows us to offer a 2 year guarantee on all our watches.
All Nomadic watches are covered by a limited 24-month warranty. Accessories are covered by a limited 12-month warranty.
Warranty terms do not extend to damage arising from improper use, normal wear and tear, improper maintenance, alteration, misuse, negligence, or otherwise not arising from defects of material or workmanship.
How often does the watch need servicing?
Your Nomadic watch requires servicing every 3-5 years. We recommend servicing be carried out by an authorised Nomadic service centre.
This can be arranged by contacting us at info@nomadicwatches.com.